Terms and Conditions

1. Introduction

Welcome to Therapeutic Rehab Specialists (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our product, the Total Neck Trainer (“Product”). By accessing our website and purchasing our Product, you agree to be bound by these Terms.

2. Use of the Website

You agree to use our website for lawful purposes only. You must not use our website in any way that breaches any applicable local, national, or international law or regulation.

3. Product Information

The Total Neck Trainer is a 4-way adjustable neck harness designed to enhance neck strength and stability. It features adjustable straps and multiple attachment points to target various neck muscles. Please ensure you use the Product as intended and consult with a fitness professional if necessary.

4. Orders and Payment

All orders are subject to acceptance and availability. We accept all major credit cards for payment. Payment must be made at the time of order placement. We reserve the right to refuse or cancel any order for any reason.

5. Shipping and Delivery

We ship all orders via USPS First Class Mail. Estimated delivery time is 1 to 5 business days, depending on your location. Please note that delivery times are estimates and not guaranteed. We are not responsible for delays caused by the shipping carrier or unforeseen circumstances.
faq.usps.com

6. Returns and Refunds

All sales are final. We do not accept returns or offer refunds. Please ensure that you review your order carefully before making a purchase. If you receive a defective or damaged Product, please contact us at trehabspecialist@aol.com within 3 days of receipt, and we will address the issue in accordance with applicable laws.

7. Warranty

The Total Neck Trainer comes with a warranty covering manufacturing defects. This warranty does not cover damage caused by misuse, improper use, or normal wear and tear. To make a warranty claim, please contact us at trehabspecialist@aol.com.

8. Limitation of Liability

To the fullest extent permitted by law, Therapeutic Rehab Specialists shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the Product or our website.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of  United States as well as the State of Florida Laws, without regard to its conflict of law principles.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website and purchase of our Product after any changes indicates your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at trehabspecialist@aol.com

Privacy Policy

1. Introduction

Therapeutic Rehab Specialists (“Company”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website and purchase our Product.

2. Information We Collect

We may collect the following information:

Personal Identification Information: Name, email address, phone number, shipping address, and payment information.

Usage Data: Information about how you use our website, such as your IP address, browser type, and pages visited.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders.

Communicate with you about your orders and provide customer support.

Improve our website and services.

Comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party companies that help us operate our business, such as payment processors and shipping companies.

Legal Requirements: If required by law or in response to legal processes.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you.

Correction: Request that we correct any inaccuracies in your information.

Deletion: Request that we delete your information.

Objection: Object to the processing of your information.

To exercise these rights, please contact us at trehabspecialist@aol.com

7. Changes to This Privacy Policy – We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

8. Contact Us – If you have any questions about this Privacy Policy, please contact us at trehabspecialist@aol.com.